New Madinah Hotel, Medina

The hotel is conveniently located just a 2-minute walk from the mosque, making it an excellent choice for those visiting the nearby attractions. The service was exceptional, with the friendly and helpful staff always available and smiling. Although the rooms may be a bit on the small side, they were fully equipped and provided all the essentials needed for a comfortable stay.

The hotel has a great location near the Mosque of the Prophet, making it convenient for business and religious trips. The rooms offer safety but are outdated. The service staff are very helpful, however, they lack knowledge about restaurant dishes. The dining experience is below average with limited variety. The hotel is close to the main attractions and the vip bus station, but the facilities need updating.

The hotel is conveniently located near Al Haram, making it a convenient choice for those visiting the holy sites in Medina. The service was exceptional, especially thanks to Koloud from Customer Services. However, the dining experience was inconsistent, with some dishes not meeting expectations.

The hotel is not ideal if you don't bring room spray, as the rooms are spacious and good for small families. However, noise oversight and a lack of privacy during room checks can be off-putting. On the bright side, the rooms are impeccably clean.

The hotel offers clean and comfortable rooms with a great view to Haram, though in need of maintenance. The service is polite and helpful but could improve in handling requests. The location is good, close to AlHaram, but far for ladies' entrance. The dining experience was not up to expected standards. Overall, a decent stay with some room for enhancement.

The hotel rooms were spacious and lovely, though not as clean as expected for a 5-star hotel. The bathroom was nice, spacious, and clean, but there was a slight smell that required requesting additional cleaning. The service was excellent, with cooperative and helpful staff, except for a few instances of rudeness. The location was convenient, with some confusion due to road closures but close to Masjid Alnabawi and local food options. The dining experience was amazing with a variety of high-quality options.

My stay at the hotel had its ups and downs. The rooms, though spacious and equipped with a safe and fridge, were noisy due to the highway proximity and lacked cleanliness. However, the bathrooms were kept clean and the overall size was impressive. The service, while friendly and helpful, was lacking in the lobby presence. The dining experience had its highs and lows with a good variety but at a high cost. Overall, a mixed experience at this hotel.

I had a mixed experience at the hotel. The rooms were very dirty, not as advertised, but the cleanliness was maintained during my stay. The service was average. The location was convenient near the Haram, although it incurred a parking violation. The dining options were good overall, but lacked fresh coffee.

The hotel is so close to the Prophet's mosque which was a major factor for us when choosing this location. The rooms were reasonably clean and spacious enough for our family, but could have used a bit of dusting on items. The service from Ahmed at reception and al-Amin from concierge was truly exceptional, very supportive and welcoming. The dining experience was only average with limited choices and ended up being expensive. The location is great for those with cars but a long walk for ladies to reach the entrance.

Stepping into the 90s atmosphere, the worn-out rooms felt like a black hole, yet surprisingly comfortable and spacious, ideal for families. The location offers convenience only for men near the entrance, requiring a longer walk for women. The dining experience was subpar with limited options at a relatively high price, but compensated in-room. Staff service was mixed, with some being uninviting while others were genuinely helpful. The surroundings were top-notch for visits to the mosque and food outlets. Overall, a mixed but satisfactory stay.